General Employee Information
EQUAL EMPLOYMENT OPPORTUNITY
To provide equal employment and advancement opportunities to all individuals, employment decisions at Tampa Air Systems, Inc. will be based on merit, qualifications and abilities. Tampa Air Systems, Inc. does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age or any other characteristic protected by law.
This policy governs all aspects of employment, including selection, job assignments, compensation, discipline, termination and access to benefits and training.
Any employee with questions or concerns about any type of discrimination in the work place is encouraged to bring these issues to the attention of their immediate supervisor. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.
IMMIGRATION LAW COMPLIANCE
Tampa Air Systems, Inc. is committed to employing only United States citizens and aliens who are authorized to work in the United States and does not unlawfully discriminate based on citizenship or national origins.
In compliance with the Immigration Reform and Control Act of 1986, each new employee, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and present documentation establishing identity and employment eligibility. Former employees who are rehired must also complete the form if they have not completed an I-9 form with Tampa Air Systems, Inc. within the past 2 years, or if their previous I-9 form is no longer retained or valid.
Employees may raise questions or complaints about immigration law compliance without fear of reprisal.
This handbook is designed to acquaint you with Tampa Air Systems, Inc. and provide you with information about working conditions, employee benefits, and some of the policies affecting your employment. You should read, understand and comply with all provisions of the handbook. It describes many of your responsibilities as an employee and outlines the programs developed by Tampa Air Systems, Inc. to benefit employees. One of our objectives is to provide a work environment that is conducive to both personal and professional growth.
No employee handbook can anticipate every circumstance or question about policy. As Tampa Air Systems, Inc. continues to grow, the need may arise and Tampa Air Systems, Inc. reserves the right to revise, supplement or rescind any policy or portion of the handbook from time to time as it deems appropriate, in its sole and absolute discretion. Employees will, of course, be notified of such changes to the handbook as they occur.
This handbook is intended to provide employees with a general understanding of our personnel policies. Employees are encouraged to familiarize themselves with the contents of this handbook, for it will answer many common questions concerning your employment with Tampa Air Systems, Inc.
This handbook is not an employment contract and is not intended to create contractual obligations of any kind. Neither the employee nor Tampa Air Systems, Inc. is bound to continue the employment relationship if either chooses, at its will, to end the relationship at any time.
The only recognized deviations from the stated policies are those authorized and signed by the President or Vice President of Tampa Air Systems, Inc.
ORIENTATION AND TRAINING PERIOD OF EMPLOYMENT
The orientation and training period of employment is intended to give new employees the opportunity to demonstrate their ability to achieve a satisfactory level of performance and to determine whether the position fits their ability. Tampa Air Systems, Inc. uses this period to evaluate employee capabilities, work habits, and overall performance. Either the employee or Tampa Air Systems, Inc. may end the employment relationship at will at any time during or after the orientation and training period, with or without cause or notice.
All new and rehired employees work on an orientation and training basis for the first 90 calendar days after their date of hire. Any significant absence will automatically extend this period by the length of the absence. If Tampa Air Systems, Inc. determines that this period does not allow sufficient time to thoroughly evaluate the employee’s performance, this period may be extended for a specified period.
Upon satisfactory completion of the training period, employees enter the regular employment classification.
During the orientation period, new employees are eligible for those benefits that are required by law, such as Workers’ Compensation insurance and Social Security. After becoming a regular employee, they may also be eligible for other Tampa Air Systems’ provided benefits, subject to the terms and conditions of each benefits program. Employees should read the information for each specific benefits program for the details on eligibility requirements.
Eligible employees at Tampa Air Systems, Inc. are provided benefits. Benefits eligibility is dependent on a variety of factors. Your supervisor can identify those programs for which you are eligible. Details of many of these programs can be found further in this handbook. The following benefits programs are available to eligible employees:
• Vacation Benefits
• Medical Insurance
• Some benefit programs require contributions from the employee while some are fully paid by Tampa Air Systems, Inc.
Vacation time off with pay is available to eligible employees to provide opportunities for rest, relaxation and personal pursuits. All regular full-time employees are eligible to earn this benefit.
After 1-5 years of continuous service: 5 days of paid vacation (5 days/40 hours) per year
After 6 years of continuous service: 10 days of paid vacation (10 days/40 hours) per year
All vacation pay will be computed at the employee’s base rate of pay at the time it becomes due. All vacation pay will be paid to the employee with the regular weekly payroll following the week it becomes due.
To schedule vacation time off, employees should request advance approval from their supervisors. Requests will be reviewed based on many factors, including business needs and staffing requirements.
Currently Not Offered
After 1 year 25% co-pay on health insurance (for employee only)
After 3 years 50% co-pay on health insurance (for employee only)
After 6 years 75% co-pay on health insurance (for employee only)
An employee may hold a job with another organization if he or she satisfactorily performs his or her job responsibilities with Tampa Air Systems, Inc. All employees will be judged by the same performance standards and will be subject to Tampa Air Systems’ scheduling demands, regardless of any existing outside work requirements. If Tampa Air Systems, Inc. determines that an employee’s outside work interferes with performance or the ability to meet the requirements of Tampa Air Systems, Inc. as they are modified from time to time, the employee may be asked to terminate the outside employment if he or she wishes to remain with Tampa Air Systems, Inc.
Outside employment will present a conflict of interest if it has an adverse effect on Tampa Air Systems, Inc. or if the outside employer is in a business directly competing with Tampa Air Systems, Inc.
PERSONAL DATA CHANGES
It is the responsibility of each employee to promptly notify Tampa Air Systems, Inc. of any changes in personal data. Personal mailing addresses, telephone numbers, number and names of dependents, individuals to be contacted in case of emergency, educational accomplishments and other such status reports should be accurate and current always. If any personal data has changed, please notify the personnel department.
All employees are paid bi-weekly every other Friday. Each paycheck or direct deposit stub will include earnings for all work performed through the end of the previous payroll period ending on the Sunday prior.
If a regularly scheduled payday falls on a day off, such as a holiday, employees will receive pay on the last day of work before the regularly scheduled payday.
If a regular payday falls during an employee’s vacation, the employee’s paycheck will be available upon his or her return from vacation. For those employees with direct deposit, the direct deposit will be made as scheduled.
ADMINISTRATIVE PAY CORRECTIONS
Tampa Air Systems, Inc. takes all reasonable steps to ensure that employees receive the correct amount of pay in each paycheck and that employees are paid promptly on the scheduled payday.
In the unlikely event that there is an error in the amount of pay, the employee should quickly bring the discrepancy to the attention of the Payroll department so that corrections can be made as soon as possible.
To assist in providing a safe and healthy work environment for employees, customers and visitors, Tampa Air Systems, Inc. has established a work place safety program. This program is a top priority for Tampa Air Systems, Inc. The Operations Manager is responsible for implementing, administering, monitoring and evaluating the safety program. Its success depends on the alertness and personal commitment of all Tampa Air Systems personnel.
Tampa Air Systems, Inc. provides information to employees about workplace safety and health issues through regular internal communication channels such as supervisor-employee meeting, bulletin board and paycheck memo postings or other written communications.
Each employee is expected to obey safety rules and to exercise caution in all work activities. Employees must immediately report any unsafe conditions to the appropriate supervisor. Employees who violate safety standards, who cause hazardous or dangerous situations, or who fail to remedy such situations, may be subject to disciplinary action, up to and including termination of employment.
All employees are required to wear uniform shirts always. All employees are required to wear long pants and the proper work boots or shoes. Shirts or hats without Tampa Air Systems logo are not allowed. Any employee not following these safety requirements will be subject to disciplinary action, up to and including termination of employment.
Personal Protective Equipment:
PPE has been issued to every employee. It is your responsibility to maintain and clean your equipment. Your PPE must be brought to work and used each day. Failure to wear your protective equipment is a procedural offense and is subject to disciplinary action. Damaged equipment will be repaired or replaced at company expense; lost equipment is your responsibility.
CONFINED SPACE PROGRAM
1. Supervisors to evaluate duct support system, to ensure all strapping, rods and beams are secured.
2. Negative pressure must be maintained from the end of the trunk line being accessed to protect personnel accessing ductwork.
3. Air hose should be followed by a spot technician who will remain at the entry point throughout the confined space time. The hose will be marked at 4’ intervals to establish how far into the ductwork the technician is.
4. Electric metal sheers with adequate extension cord to be on standby for the sole purpose of accessing ductwork should technician not be able to exit by him/herself.
WORKERS’ COMPENSATION INSURANCE COVERAGE
Tampa Air Systems, Inc. provides a comprehensive workers’ compensation insurance program at no cost to employees. This program covers any injury sustained during employment that requires medical, surgical or hospital treatment. Subject to applicable legal requirements, workers’ compensation coverage provides benefits after a short waiting period or, if the employee is hospitalized, immediately.
Employees who sustain work-related injuries should inform their supervisor immediately. No matter how minor an on-the-job injury may appear, it is important that it be reported immediately. This will enable an eligible employee to qualify for benefits as quickly as possible.
Neither Tampa Air Systems, Inc. nor the insurance carrier will be liable for the payment of workers’ compensation benefits for injuries that occur during an employees’ voluntary participation in any off-duty recreational, social or athletic activity sponsored by Tampa Air Systems, Inc.
COMPANY SUBSTANCE ABUSE POLICY
Drugs and alcohol are not permitted during work hours or in any company vehicle at any time.
Any employees suffering work-related accidents requiring medical attention or time off will be subject to mandatory drug testing. Positive drug testing results are grounds for immediate dismissal and termination of employment.
TECHNICIAN JOB DESCRIPTION
Job site duties change to meet project requirements. Daily physical requirements can include a full day’s work in any of the following areas:
1. Working in cramped areas (attics, crawlspaces, etc.)
2. Working on roofs
3. Climbing high ladders up to 36’
4. Lifting heavy equipment and product
5. Long driving hours
6. Working on high ceilings 36’ or higher with lifting equipment
7. Using HEPA filtered respirators
DAMAGED OR LOSS OF COMPANY EQUIPMENT
Sun pass transponders, vehicle gasoline cards, ladders, vacuums, etc. are the property of Tampa Air Systems and must be treated properly. Regular wear and tear on Tampa Air Systems equipment is to be expected and equipment shall be repaired or replaced when necessary and after being inspected by a manager. If the equipment is lost, stolen or water damaged, it will be the employee’s responsibility which may include replacement of the equipment charged to the employee at cost.
Ladders: Ladders are designed to last many years of use. You are not to stand on the very top rungs or peak of a ladder as it is not reinforced and is not designed to hold weight.
You are not permitted under any circumstances to open the HEPA vacuums at the jobsite. Vacuums should be cleaned as required. Filters on HEPA vacuums should be changed or cleaned as required.
The compressor pressure must be dumped daily to discharge excess moisture in the tank. For gas compressors, the oil must be changed monthly.
Airless Paint Sprayers:
The airless paint sprayers are to be cleaned after each use, unless the unit is to be used the very next day. Sealing the applicator and intake with plastic is not sufficient to prevent damage to the O-rings, causing costly repairs.
Damaged Equipment: Any equipment that has been damaged should be recorded on the Daily Recap sheets and reported to the office.
Seatbelts must be worn always when in company vehicles. Also see company safety rules regarding vehicle use.
Food, cups, papers, etc. must be removed from the vehicle daily.
1. Duct board, sheet metal and zip screws
2. Spray adhesive
3. Mastic, mastic brush and latex gloves
4. Tape (duct, silver, blue and fiber mesh)
5. Simple green (lemon scented)
6. Disinfectant (Benefect)
7. HVAC coating (IAQ8000)
8. Coil cleaner (foaming and self-rinsing)
9. Visqueen and Cardboard
It is the crew leader’s responsibility to maintain inventory levels of supplies on vehicles.
Each company vehicle is equipped with a toll transponder, allowing the vehicle to pay tolls in the SunPass lane. They must be positioned on the windshield, behind or beside the rearview mirror (without blocking the drivers’ view). The transponders are not to be removed from the vehicle under any circumstances. Lost or damaged transponders must be reported to the Office Manager immediately. You may only travel at 25mph through the SunPass lane.
Each company vehicle is equipped with a fleet fueling card. This card is to remain with the vehicle always. Each employee has his or her own, private code to fuel with. Regular gasoline is to be used in all company vehicles – no premium or mid-grade gasoline. Fill the tank completely when refueling. Never let the vehicle run out of gas. You swipe the card; enter the mileage as you see it (ignoring 1/10 miles) and then you input your code (usually the 2-digit year you were hired, followed by the last 4 digits of your social security number). See Accounting Manager for your code.
VEHICLE MAINTENANCE PROCEDURES
Oil: Oil must be checked every time you gas up (or once per week). It is the crew leader’s responsibility to advise the office for scheduling the oil change when the vehicle reaches 6,000 miles.
Tire Rotation: Tires should be rotated every 6,000 miles.
Vehicle Damage: To be reported to the office when the damage occurs.
Accidents: Must be reported to the office or Operations Manager immediately no matter how minor.
Firearms are not permitted in any of Tampa Air Systems, Inc. vehicles, jobsites or offices.
The use of cell phones is not permitted on job sites or in the office, except for the crew leaders.
Tampa Air Systems, Inc. provides company shirts and hats at half price. Company shirt is worn tucked in, appropriate work pants/shorts (cargo style, no cut offs or blue jeans) tan, khaki or light brown in color and appropriate work boots/shoes must be worn always. Pants and work boots/shoes must be presentable and Tampa Air Systems, Inc. will pay 50% towards replacement pants and work boots/shoes (available at Sears or Walmart). You must bring all receipts to the Office Manager. Only hats which have Tampa Air Systems, Inc. logo are to be worn. Company ID’s are required to be worn or with you always when working.
If a day off is required or requested, 1-week notice must be given to the office.
CALLING IN SICK
If you must call in sick, first call the office, then the Project Manager and then the Operations Manager if necessary.
NEXT DAYS’ WORK
Technicians will receive an email at the end of the day for the next days’ work schedule. If you do not receive an email by 6pm, call the crew leader, office or Operations Manager.
Start times begin when you get to the office and punch in or leave in the van to begin your day. When taking a company vehicle home, start times begin one-half hour after you leave for the job and one-half hour prior to arriving home. If the job is closer than one-half hour, your time start when you get to the job site.
Specialty tools and equipment are the responsibility of the company. Hand tools are the responsibility of the employee. Required tools are as follows:
Service Tool Bag
Cordless Drill 18v
Drill Screw Bits Assorted Magnetized
Screwdriver Set Magnetized
Nut Driver Set Magnetized, 1/4, 5/16, 3/8, 7/16
Diagonal Cutting Pliers
Adjustable Wrenches, (2) Sizes
Manual tin snips
Needle Nose Pliers
Socket Wrench and Set
Panduit Strap Tightener
Copper Tubing Cutter
Shrader Valve Removal Tool
Service Port Tool
2 Different Service Valve Cap Removers
Short Pro Tool (24v short)
Acetylene and Oxygen Torch Set
Electrical Wire Holder for Tape
Air Handler – Forces the air from the plenum thru the main duct into the supply vents that are located in each room. The air handler houses the cooling coils and the blower assembly.
Condenser – The condenser is usually located outside. It houses the compressor which is what pumps the refrigerant through the system. The refrigerant is supplied to the air handler through copper lines. The refrigerant is delivered to the air handler in liquid form via the high side line. It flashes into a gas and is sucked back into the condenser as a vapor. The heat molecules are trapped by the coil and sent back to the condenser through the low side line where they are blown out of the condenser via the condenser fan motor. Refrigerant doesn’t cool the air rather it takes the heat molecules out of the air with the help of the coil.
Furnace – Contains a heat exchanger that converts cool air to hot air. The furnace forces heat through the main duct to the supply ducts.
Air Ducts – Carry the air to and from the air handler or furnace to the home or building. The ducts can be made of sheet metal, fiber glass, flex duct or fiber board. Wall cavities and even concrete block runs form portions of the air duct.
Main Duct / Trunk Line – The trunk line is connected directly to the air handler or furnace and feeds the supply vents to each room.
Supply Vents – These vents carry the air to each room in the home or building.
Return Vents – These vents carry the air back to the air handler or furnace.
Registers / Vent Covers – Decorative covers that are placed at the end of the supply and return vents to properly direct the air flow.
Baffles / Damper – Located inside the register, this part allows you to adjust the air flow to each room. It is not directional.
Plenum – The beginning of the duct line. It is connected directly to the air handler or furnace.
Boot / Cam – The register or vent covers are attached to the boot.
Joints – Where two or more pieces of duct come together. This is where most leaks occur.
Coils (condensing) – The condensing coil converts the vapor to a liquid.
Coils (evaporator) – the evaporator coil flashes liquid refrigerant into a vapor and helps remove heat molecules and humidity from the air. This is what makes the air cold.
Heat Strip – The heat strip is located inside the air handler. It is charged with 110 volts from each side for a total of 220 volts. This electrical charging is what causes the spring to get hot. Air then flows over the hot spring from the blower motor and delivers hot air to the supply vents.
Blower – Forces the air through the main duct or trunk line to the supply vents.
Condensate Pan – Accumulates all the excess water or condensation that drips from the coil during the cooling process.
Drain Line – Usually made of PVC, the drain line directs the water that drains into the pan from the coil out of the house.
Split System-Straight Cool – A split system is when there is an air handler inside the home (garage, closet, attic) and the condenser is outside (roof, backyard, side yard, etc.).
Split System-Heat Pump – Same as above, except a heat pump has a reversing valve at the condenser.
Package Unit – A package unit is when the air handler, condenser, coils, etc. are all in one unit. Many mobile homes are equipped with package systems.
Before starting your cleaning or repair work, you MUST perform a quick check on the air conditioner unit. First, turn the unit to COOL and check to see if the unit is cooling. Then, turn the unit to HEAT and check to see if the heat is working – mark the results on your paperwork. Once you are completed with the work, again you must check the COOL and HEAT functions of the a/c unit. RP – SP = TD Write it down.
Access Hole Sealing:
When you seal an access hole in ductwork, it MUST be sealed using spray adhesive, metal tape, fiber mesh and mastic per “Proper Ductwork Repair Practices”.
Many wires in ceilings to be aware of. Drywall is NOT designed to hold your weight – wooden planks are to be used in these situations. If you feel you are going through, back out and call the office. Under no circumstances are you to step directly on a metal strut.
Use Fan on A/C Unit:
When applying paint to the internal duct surfaces, the fan should be used as follows:
Painting – leave A/C fan running for 4-6 hours to dry. If the smell of paint is not comfortable for some occupants, they may want to leave the location during the drying time. Coating will take longer to dry on humid days.
The product sheet showing usage and application of product, the products MSDS sheet for review to understand if chemicals will cause any health or property concerns and fact sheet on the product classification being applied are available upon request.